Our client, is a leading commercial bank, with an excellent service culture. They seek to hire Customer Service Executives, who will help provide best-in-class solutions that are specifically tailored towards meeting every customer’s need in a timely manner.
Location: Enugu (Ogui Rd)
Pay – Very attractive
Key Responsibilities:
• Cross selling the bank’s products
• Efficient customer service delivery
• Effective communication with other units within the bank
• Paying attention to details and have a desire to proffer solutions to issues
• Maintaining good customer relationship and interaction
• Efficiently handling customer’s request and complaint promptly
• Being Organized and methodical in task and service delivery
Qualification/Experience/
• Bachelor’s Degree
• At least two years’ experience as a Customer Service Officer (preferably in banking)
• Knowledge and experience with customer service tools
• Good interpersonal Relations skills
• Proficient Computer Skills
• Customer Service and Communication Skills
• Ability to Multi-Task
• Ability to Perform under Pressure and with little or no supervision
• Business Development Skills
• Knowledge of Bank’s Products & Services, Knowledge of Bank’s Policies and Basic Industry Information.
Interested and qualified candidates should send their CVs to careers@kennediaconsulting.net
Deadline: Tuesday, April 28th 2020