VACANCY: CUSTOMER SERVICE EXECUTIVE

Our client, is a leading commercial bank, with an excellent service culture. They seek to hire Customer Service Executives, who will help provide best-in-class solutions that are specifically tailored towards meeting every customer’s need in a timely manner.
Location: Enugu (Ogui Rd)
Pay – Very attractive
Key Responsibilities: 
Cross selling the bank’s products
Efficient customer service  delivery
Effective communication with other units within the bank 
Paying attention to details and have a desire to proffer solutions to issues
Maintaining good customer relationship and interaction 
Efficiently handling customer’s request and complaint promptly
Being Organized and methodical in task and service delivery
Qualification/Experience/Knowledge/Skills:
Bachelor’s Degree
At least two years’ experience as a Customer Service Officer (preferably in banking) 
Knowledge and experience with customer service tools
Good interpersonal Relations skills
Proficient Computer Skills
Customer Service and Communication Skills
Ability to Multi-Task
Ability to Perform under Pressure and with little or no supervision
Business Development Skills
Knowledge of Bank’s Products & Services, Knowledge of Bank’s Policies and Basic Industry Information.
Interested and qualified candidates should send their CVs to careers@kennediaconsulting.net, using preferred location e.g. “Customer Service Executive Enugu” as subject of mail. 
Deadline: Tuesday, April 28th 2020

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