Our client, is a leading commercial bank, with an excellent service culture. They seek to hire Customer Service Executives, who will help provide best-in-class solutions that are specifically tailored towards meeting every customer’s need in a timely manner.
Location: Enugu (Ogui Rd)
Pay – Very attractive
Key Responsibilities: 
Cross selling the bank’s products
Efficient customer service  delivery
Effective communication with other units within the bank 
Paying attention to details and have a desire to proffer solutions to issues
Maintaining good customer relationship and interaction 
Efficiently handling customer’s request and complaint promptly
Being Organized and methodical in task and service delivery
Bachelor’s Degree
At least two years’ experience as a Customer Service Officer (preferably in banking) 
Knowledge and experience with customer service tools
Good interpersonal Relations skills
Proficient Computer Skills
Customer Service and Communication Skills
Ability to Multi-Task
Ability to Perform under Pressure and with little or no supervision
Business Development Skills
Knowledge of Bank’s Products & Services, Knowledge of Bank’s Policies and Basic Industry Information.
Interested and qualified candidates should send their CVs to, using preferred location e.g. “Customer Service Executive Enugu” as subject of mail. 
Deadline: Tuesday, April 28th 2020

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