Hotel General Manager (Candidate must be resident within Lekki or Island Axis)
We are seeking a professional and customer-focused General Manager to oversee day-to-day operations in our hotel facility in Lekki. To excel in this role, the Hotel GM must be approachable and detailed oriented with proven hospitality or management work experience. Below are the responsibilities of the ideal candidate:
Oversee personnel including receptionist, kitchen staff, and office employees.
Monitor employee performance and conduct regular evaluations to help improve customer service.
Collect payments and maintain records of budgets, funds, and expenses.
Welcome and register guests once they arrive.
Resolve issues regarding hotel services, amenities, and policies.
Organize activities and assign responsibilities to employees to ensure productivity.
Create and apply a marketing strategy to promote the hotel’s services and amenities.
Coordinate with external parties including suppliers, travel agencies, and conference planners.
Evaluate hotel performance and ensure compliance with health and safety rules.
Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.
The ability to initiate disciplinary measures among members of staff when the need arises
Bachelor’s degree in Hospitality, Business Administration or relevant field.
A minimum of 3 years’ experience in hotel management or similar role.
Strong understanding of hotel management best practices and data entry software.
Outstanding interpersonal communication and customer service skills.
Exceptional leadership abilities with great attention to detail.
• Good communication skills.
• Good interpersonal skills.
• The ability to work well as part of a team.
• Good leadership skills.
• The ability to motivate other members of staff.
• The ability to remain calm under pressure.
All applications be directed to email@example.com using the role as the subject of the mail.