VACANCY: CUSTOMER SERVICE DATA ANALYST

ROLE: CUSTOMER SERVICE DATA ANALYST
COMPANY: BANK
LOCATION: ABUJA
RESPONSIBILITIES
• Support end-to-end onboarding processes
• Review and publish Customer Due Diligence profiles for Financial Institutions (FIs), Corporates and SMEs;
• Manage user administration and profile
• Manage the of news, events and publications;
• Support data collection publishing and validation process to maintain quality upload to KYC/CDD digital repository Platform;
• Provide support to the CDD Repository Platform  contributors, agents and partners.
• Ensure proper implementation of the CDD guidelines and processes on the platform;
REQUIREMENTS
• First degree in Economics, Finance, Statistics, Business Administration or other relevant degrees;
• Post graduate degree in Economics, Statistics, Business Administration or other relevant degrees;
• 3 years of experience preferably within financial services, consulting, Fintech or related sector;
• Familiarity with ecommerce or KYC/ Customer Due Diligence (CDD) digital repository platform
• Technology savvy and familiarities with new social/ digital medias
• Must possess excellent verbal and written communication skills in English. Knowledge of the Bank’s other working languages (French, Portuguese, and Arabic) are added advantage;
• PC proficient (MS Office; word, Excel and Power-point) and extensive knowledge in online research
Kindly send CV with CSA, Abuja as subject to recruitment@phillipsoutsourcing.net

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