VACANCY: E-BANKING SERVICE OFFICERS

Our client, a reputable Commercial bank, urgently seeks to hire E-Banking Services Officers , who will be responsible for the ATMs and maintenance of the e-banking platform.

Pay: Industry Standard plus HMO and Pension

Location: Lagos (Victoria Island)

Responsibilities:
• ATM Dispense and Transfer Error Treatment as well as Manual Reversal Authorization.
• Treatment of ATM MOBILE Recharge/ATM fund Transfer transactions and Treatment of POS Transactions
• Liaising with Third Parties Card Switches (Inter-switch) and other Financial Institutions regarding inter-bank dispute resolution and settlement
• Attending to claims being logged by the issuer (NOT-ON -US) on Extraswitch (Verve Card, MasterCard and Visa Card (POS ONLY) respectively).
• Advising branches on ON-US transaction issues
• Proper follow up on customers issues to fast-track resolution and customer satisfaction
• NOU International Chargeback treatment.
• Resolution of both ATM/POS claims on Naira MasterCard transactions only
• Logging of claims on MasterCard Platform

Qualification/Experience/Skills

• Bsc in any discipline.
• Not more than 28 Years
• At least 1 – 2 years working experience as an e-banking officer
• Excellent Computer/ digital Skills (MS Word /excel)

Interested and qualified candidates should send their CVs to careers@kennediaconsulting.net, using “e-Banking Services Officer” as subject of mail.

Deadline: 4th September 2020

Only shortlisted candidates will be contacted.

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