VACANCY: SALES/CUSTOMER SERVICE REPRESENTATIVE

An established organization that specializes in fruit drink and food is looking for smart, diligent and hardworking SALES/CUSTOMER SERVICE REPRESENTATIVES to manage their customer’s queries and complaints and provide great experience to our customers.
Successful candidates will be saddled with the responsibility of:
 Processing customer’s orders
 Escalating customer’s complaints across a number of communication channels.
 Responding to customer’s inquiries promptly
 Ensuring customer’s satisfaction
 Providing professional customer’s support
 Present, promote and sell products/services using solid arguments to existing and prospective customers.
 Establish, develop and maintain positive business and customer relationships
 Taking customer’s order and responding to same promptly.
 Providing excellent customer service thereby increasing the company’s customer base.
 Achieve agreed sales targets and outcomes within schedule.
 Meeting or exceeding set targets.
 Obtaining deposit and balance of payment from customers.
 Keeping record of client’s complaints and forwarding same to the operation executive or the kitchen manager.
 Being familiar with the information on all the products and giving it out to the customer on request.
 Contribute to team efforts in accomplishing organizational goals.
 Help to promote company culture by providing good marketing strategy for company products.
 Liaise with the kitchen manager for prompt delivery of foods to the mall when the need arises.
 Maintain a database of customer contacts
 Undertake other duties as assigned
Requirement:
BSc, HND in any field
Good Knowledge of sales
Experience working with customer support
Exceptional communication skills
Ability to stay calm under pressure
Result oriented

Location: Ikeja

Pay: Attractive

Qualified and interested candidates should send their CV to hrhelpdesk.fruitylife@gmail.com using Sales/Customer Service Representative as the subject of the mail.
Resumption Date: As soon as possible

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