A leading Construction, Interior Design, Furniture and Paint manufacturing company with operations in all the major cities in Nigeria and HQ in Asaba (Delta State) in searching to hire French/International Relationship Officer.
Job Title: French/International Relationship Officer
Location: Asaba, Delta State
Providing outstanding customer service in French Language and engaging Local international customers and distributors by using excellent, in-depth knowledge of company products and programs as well as communicating with international partners.
• Deal directly with customers and distributors either by telephone, email or chat.
• Engage and recruit more local and international distributors.
• Interpret and translate to local language
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Obtain and evaluate all relevant information to handle service inquiries.
• Provide feedback on the efficiency of the customer service process.
• Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
• Keep records of customer interactions and transactions in CRM.
• Record details of inquiries, comments and complaints.
• Record details of actions taken.
• Maintain customer databases
• Follow up on customer interactions.
• 2-3 years of experience in retail, service support, client relations, international relations
• Bachelor degree in French Language or excellent understanding of French and the ability to read and translate French language.
How to apply:
ONLY QUALIFIED candidates should forward resumes to email@example.com not later than 5th November 2020.